How We Use the Information You Provide
We use the information you provide to update the Websites so that we can better meet your needs, fulfill your online order, facilitate customer service, and, if you so choose, inform you of MAP’s products and promotional offers.
What personal information do we collect?
We collect information from you when you place an order or subscribe to our newsletter.
When ordering on our site, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
When you send gift certificates and products MAP may collect the information you provide about those people such as name, mailing address, email address and phone number.
How might we use your information?
Any of the information we collect from you may be used in one of the following ways:
- To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions
- Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To send periodic emails
- The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
- If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences.
When You Shop in the Store
The Store will ask you to provide personal information necessary to fulfill your online order, which may include your name, billing and shipping addresses, telephone number, and credit card number. This is the same information requested when you place an order by telephone or through the mail. For online orders we also require your email address so that you can receive order and shipping related emails, and so that we can communicate with you if we have difficulty processing your order or request.
When you make a purchase, your credit card information will be stored temporarily on a secure server, and we will retain the personal information you provided with your order for our records, to facilitate customer service, and to inform you of our products and promotional offers. If you are a registered customer with the MAP store, your credit card information may be saved for the next time you shop with us, or you may select “Please do not save my payment details” on the Order Review page to opt out of this feature.
When You Complete a Survey
MAP occasionally asks for feedback and publishes surveys on the Websites or through a reputable third-party service provider. Your participation in these surveys is on a voluntary and anonymous basis, unless otherwise specified. We use the survey responses to improve our understanding of what our visitors would most like to see offered and to determine how best to serve your needs.
Information collected in these surveys is never sold, rented, or shared with third parties for marketing purposes.
We welcome your participation on our blogs. An email address is required to post comments. We will not share these email addresses with any third parties for marketing purposes.
Email recipients may opt out at any time by following the “unsubscribe” instructions included in the email message.
Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
You may choose to set your browser so that it does not accept cookies. Most areas of the Websites will function without cookies, but cookies are required if you wish to register, sign in, or place items in your shopping bag. For an optimal experience with our site, we recommend that you allow cookies.
In some of our email messages, we use a “click-through URL” linked to content on the MAP website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into the Shop and going to the ‘Edit Profile’ page.
It may be necessary – by law, legal process, litigation and/or requests from public and governmental authorities within or outside your country of residence – for MAP to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement or other issues of public importance, disclosure is necessary or appropriate.
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger or sale we may transfer any and all personal information we collect to the relevant third party.
MAP may use third-party tools to give you easy ways to share our content with others. The information you provide when using these tools is subject to the third parties’ privacy policies.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. If we learn that we have collected the personal information of a child under 13 we will take steps to delete the information as soon as possible.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
We do not keep your critical private information (credit cards, social security numbers, financials, etc.) on our own servers.
Integrity and Retention of Personal Information
Third-Party Sites and Services
MAP websites may contain links to third-party websites, products and services. Our products and services may also use or offer products or services from third parties – for example, a third-party video player. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.
MAP abides by the “safe harbor” frameworks set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal information collected by organizations in the European Economic Area and Switzerland. Learn more about the U.S. Department of Commerce Safe Harbor Program.
This policy was last modified on October 21, 2013.
Refunds for purchases may be made within seven (7) calendar days of receiving the item by contacting us. Artwork must be returned unmodified, in original packaging, insured for the full value, and with delivery confirmation or tracking. Purchaser is responsible for return shipping costs; if item was delivered with free shipping, our shipping costs will be deducted from the amount of your refund.
Please contact us in order to initiate your refund or return process.
Master Artist Programs, LLC
809 Lark Drive
Fernley, NV 89408